Decision Support Systems
Banda 70,
February 2015
, pages 42-59
Author links open overlay panel,
Abstract
This study uses a unique cross-sectional dataset from the top 500 Internet retailers in North America and empirically examines the moderating effects of keyword competition on the relationship between ad position and its determinants in the sponsored search market. The study draws on the literature on keyword auction design, search advertising performance, and the consumer.search behavioras a theoretical basis. The study finds significant differences in the role of keyword competition for web-only versus multi-channel retailers. Specifically, this study found that keyword competition has a significant moderating effect only for multichannel retailers. Empirical analysis also shows that ad position for web-only retailers is dependent on bid amounts and ad relevance factors, while multi-channel retailers are more dependent on their bid amounts. We discuss the implications of these findings given the growing popularity of sponsored search advertising in recent years.
introduction
The Internet has made the dissemination of information accessible, convenient, and incredibly fast. Search engines, in particular, have proven to be the main gateway for most Internet users when looking for information [43]. User growth, along with easy, targeted, and customizable advertising, has allowed search engines to become the dominant online marketing channel on the web. Given the unique challenges advertisers face in this dynamic and growing market (e.g., three-agent interaction,1increasing competition and increasing budget allocation), it is clear that they must understand the competitive landscape in order to develop effective campaign strategies and achieve their marketing goals. Not only is the display of an ad directly related to the marketing objective, but also the position of the ad on search engine results pages (SERPs). While advertisers have different marketing objectives (eg, brand awareness, revenue maximization, lead generation), the general consensus in the industry is that the top position is the most coveted position, leading to intensive advertising. 3].
The increasingly competitive keyword market requires advertisers to engage in a number of challenging activities, including selecting relevant keywords, crafting compelling ad text, setting an appropriate advertising budget and formulating bid strategies , between others. For example, companies with small advertising budgets don't get the ad positions they want simply because their ads may not even be considered for auction. To succeed in this challenging environment, companies are experimenting with different strategies or using third-party services. However, what works in one competitive circle may not necessarily work in another. A viable way for companies to improve the performance of their search advertising is to use various pay-per-click (PPC) strategies to gain a good understanding of keyword competition and their impact on achieving desired ad positions. Meanwhile, search engines have implemented mechanisms that rank ads based not only on bid amounts, but also on attributes related to advertiser performance [21], [48], [51], [52]. For example, Google uses a measure called the Quality Score [35] to determine whether an ad is eligible (relevant) to participate in the auction, as well as its position in the SERPs.2Therefore, the overall search engine advertising result for a business can be affected by profiles as well as the number of other businesses competing for similar keywords.
Early research on sponsored search advertising focused on the design of keyword auctions and the final outcome of those auctions (eg, [21], [27], [28], [48], [51], [52 ], [70]). Another line of research looks at the performance of sponsored search ads and the relationship between various sponsored search metrics [32], [33], [34], [60], [61], [65]. Other related empirical studies have examined consumer search behavior in sponsored search marketing and web query ranking (eg, [42], [44], [45]). Despite the large number of companies competing in the keyword market, there is little empirical work examining how the intensity of competition affects sponsored search results for companies. Some researchers have studied various aspects of competition in sponsored search auctions. For example, [46] examined a "paradox of position" in a keyword auction market, where a top company may bid lower and rank lower than an inferior company, but still get more clicks than the bottom company. [10] showed that the effect of a company's Ad Rank on its ad click-through rate (CTR) is moderated by the company's ability to differentiate itself from neighboring competitors on the SERPs. [76] makes it clear that the value of search ad spaces must be determined endogenously in price competition. They show that a top spot may or may not be more valuable, even if it's free. Therefore, companies need to adapt their advertising strategies according to different competitive situations [76].
In this study, we empirically examined the impact of competitive intensity on the relationship between a company's key sponsored search variables (i.e., bid amount, click-through rate, and ad quality) and ad position in the keyword market. key. Using cross-sectional data on search advertising from companies in the retail industry, we analyze how the level of competition in the keyword market moderates the relationship between a company's ad position and its key drivers. We drew on insights from the literature on keyword auction design, search advertising performance and consumer search behavior to develop and test several empirical models that take into account differences in merchant type, company size, budget advertising and search engine performance Consider search engine optimization (SEO).
The retail industry is characterized by extensive search advertising practices and a high-stakes battle for market share and profitability [39], [40]. As Internet retailers are at the bottom of the supply chain, advances in Web technologies have allowed them to create new marketing strategies in their advertising campaigns. By leveraging this new form of advertising with its increasing consumer exposure, retailers can increase their market share. We believe our unique cross-sectional data and analysis, based on the top performing retailers in North America, will provide an important addition to the evidence base of the Sponsored Search Advertising literature and provide actionable insights into the broader market for keywords. key and search advertising. particularly retail practices.
The remainder of this document is organized as follows. Section 2 provides a review of the search advertising literature. Section 3 presents the conceptual framework and theoretical foundations. Section 4 describes the research model and hypotheses of this study. Section 5 describes the data collection process, research methodology and empirical results. Section 6 presents the discussion of the results and the theoretical and practical implications of the study. Finally, Section 7 provides conclusions, limitations, and directions for future research.
section snippet
literature review
Search engines serve more than 50% of Internet users every day [56]. Search engine advertising (SEA), also known as search engine marketing (SEM) or sponsored search engine marketing, has received significant attention from both academia and industry. According to SEMPO's State of Search Marketing Report [26], the value of the North American search marketing industry grew from US$ 16.6 billion in 2010 to US$ 19.3 billion in 2011, reaching 22 in the world. end of 2012, US$ 9 billion.
Conceptual model and theoretical foundation
A company's positioning strategy in the sponsored search market is often reflected in the position of its ads on the SERPs. Ad position is the result of a strategic combination of Sponsored Search auction determinants, which can be observed in the form of bid values and ad relevance attributes. Furthermore, this relationship takes place in a competitive environment where there is a battle for high-risk keywords and advertising space. In the following sections, we explain why the result of
main effects
The variables that affect ad position in the sponsored search market have evolved along with changes in search provider ranking rules. Following Google's lead, major search engine providers have included several variables in their ad ranking formula. Although our main research objective is to examine the impact of keyword competition on the relationships of these variables to ad position, these relationships (i.e., main effects) have not been empirically tested in a
information and methodology
This section presents the data collection procedure, research methodology and empirical results of the study. Figure 5 shows an overview of the operational variables derived from our research model. The variables in parentheses are the constructed variables, which correspond to the search variables.
Discussions and implications
The literature on consumer search behavior indicates that ad position is an important indicator of a company's positioning strategy. Because consumers perceive different values depending on an ad's SERP position [10], ad placements on the SERP have a significant impact on advertisers achieving their marketing goals. Ad position also has a significant impact on a company's sales [3]. The importance of ad position for search engine advertisers
Conclusion, limitations and future research
This study drew on the literature on keyword auction design, search advertising performance, and consumer search behavior to explore the impact of keyword competition on the relationship between a company's sponsored search variables (i.e. bid amount, CTR and ad quality) and to examine your ad position on search engine results pages. The research model was tested on a single cross-sectional retail industry dataset. This study is also the first of its kind to examine this
Anteneh Ayansois an Associate Professor of Information Systems at Brock University. He received his PhD in business informatics from the University of Connecticut and his MBA from Syracuse University. He is also APICS Certified in Production and Inventory Management (CPIM). His research interests are data management, business analytics, e-commerce and e-government. His current related studies include topics such as search engine advertising, the role of social media
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2022, Journal of Economic Research
(Video) How to Review Google Ads Performance // Tips for Analyzing and Improving Results in Google AdsAdvertisers face difficult decisions when bidding on keywords in their search engine campaigns. This document provides guidance by empirically examining the decisions of sponsored search advertisers, a search engine, and consumers across multiple keywords with different characteristics in an empirical and comprehensive manner. Specifically, we study online merchants' bidding patterns, search engine ranking decisions, and consumer click patterns for various related keywords using Tobit's simultaneous equations fixed effects models. Our results show how advertiser bids and consumer clicks are related across multiple keywords. Furthermore, our optimization results suggest that advertisers can allocate advertising budgets more efficiently when keyword interrelationships are taken into account.
Broad or precise? Search ad matching decisions with keyword position and specificity
2021, Decision Support Systems
In paid search advertising, companies need to make decisions about a matching strategy between broad match and exact match to reach their current and potential customers. Broad match expands the targeted area, while exact match allows for more precise targeting. This thesis examines the relative effectiveness of matching decisions using secondary data and data from a field experiment. Both studies show that broad match keywords result in lower ad performance compared to exact match keywords. Additionally, the negative effect of broad match on CTR is more pronounced for more specific or lower (better) ranking keywords, and the impact of broad match on CR, sales, and revenue is less negative for keywords with higher (worst) rating. These results suggest that paid search advertising campaign managers should consider keyword specificity and position when making optimal match strategy decisions for their keyword portfolios.
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We examine a variant of the display ad attribution problem, where an online publisher must decide which subset of ad spaces to use to fulfill guaranteed contracts and which subset to sell on delivery platforms (SSPs) to meet expectations to maximize revenue. . Our modeling approach also considers the uncertainty associated with selling an impression through an SSP. The way information is revealed over time allows us to model the display ad attribution problem as a two-stage stochastic program. We refer to our model as the stochastic programming (SP) model. Numerical experiments show that the SP model works well in most cases. We compare the SP model solutions with the solutions of an allocation policy used in practice (priority assignment heuristic (PA)). We found that the performance gap between the PA heuristic and the SP model depends on the proportion of total impressions that should be allocated to guaranteed contracts. The results indicate that the benefit of using the SP model is greater during periods of high website traffic compared to guaranteed contract targets.
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Featured Articles (6)
investigative article
Keyword suggestion for sponsored search bids based on competitiveness and relevance
Information Processing and Management, Volume 50, Number 4, 2014, pp. 508-523
With sponsored search, many advertisers have not performed as expected, while the search engine also has a lot of room to improve its earnings. In particular, due to weak keyword bidding, many advertisers cannot survive competing ad auctions to get the ad impressions they want. Meanwhile, a significant fraction of searches do not display ads on their search results pages, even though many of them have commercial value. We suggest recommending a set of relevant but less competitive keywords to an advertiser. Thus, the advertiser may have the opportunity to earn some advertising space (originally empty) and collect several impressions. At the same time, search engine revenue can also increase as many empty ads are filled. Mathematically, we model the problem as a mixed integer programming problem that maximizes advertiser revenue and recommended keyword relevance while minimizing keyword competition, subject to bid and budget constraints. By resolving the issue, we can offer an advertiser an optimal set of keywords and their optimal bid prices. Simulation results showed that the proposed method is very effective in increasing ad impressions, expected clicks, ad revenue and search engine revenue.
investigative article
Search Engine Marketing Isn't All Gold - Discoveries From Twitter And SEOClerks
International Journal of Information Management, Banda 38, Número 1, 2018, S. 107-116
(Video) MUST USE Google Ad MetricsThe study shows how harmful digital marketing is when done by unskilled service providers. It shows how sponsored search engine marketing (SEM) services are not as successful as they seem and sometimes negatively impact business. This study uses social network analysis to derive information from Twitter using descriptive, content, and network analysis. Methods like hashtag analysis, polarity and emotion analysis, word analysis, topic modeling, and other relevant approaches were used to extract the user-generated content. A qualitative case study in an electronic marketplace serves to validate the results. SEM services provided by small organizations and freelancers are not as beneficial as those provided by established players. The services provided by these companies turned out to be harmful for the customers based on the user experiences of these services on social media and discussions on specific forums. This study shows how SEM often not only fails to deliver, but also destroys value if not done correctly. Transaction costs such as agency issues, coordination costs, non-contractual depreciation and adjustment costs are also identified with possible consequences that affect long-term benefits. The entries will be useful for SEM planning and outsourcing practice.
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Finding the Right Keywords: The Impact of Keyword Characteristics on Paid Search Campaign Performance
Journal of Interactive Marketing, Band 28, Número 4, 2014, S. 285-301
Despite its importance to both e-commerce and traditional offline providers, managing paid search campaigns is often based on trial and error. In particular, neither research nor practice has dealt extensively with identifying relevant keywords and setting up appropriate matching options. The authors develop a model based on the intrinsic and extrinsic information content of a keyword to clarify how keyword properties affect campaign performance. Intrinsic information includes linguistic aspects and functions related to the user and content that are indirectly determined by extrinsic information, such as B. Matching options can be changed. Using an advertiser-level dataset across multiple industries, this study assesses the impact of these criteria on conversion and click-through rates. The authors found that the query variance index, which measures whether a keyword contains enough information to correctly identify a user's information needs, is an effective indicator of keyword performance. Furthermore, they show that the relationship between two of the most important predictors, query variation and advertiser names, and keyword performance is moderated by the advertiser's choice of matching options.
investigative article
AKEGIS: Automatic generation of keywords for sponsored search advertising in online commerce
Decision Support Systems, Bd. 96-106
Sponsored search advertisers face a number of complex decisions when planning and executing a new sponsored search advertising campaign. These decisions include choosing keywords, defining landing pages, and formulating bidding strategies. Assisting with keyword selection has received relatively little attention in recent research, and most studies on sponsored search advertising focus on formulating bidding strategies and budgeting strategies. We present a new approach to automatically generate sponsored search keywords based on the theory of consumer search behavior. Our approach uses an online store's internal search history to extract the keywords used by consumers in their search process, as recent research has shown that consumers who are particularly likely to convert and who have search patterns are targeted and the non-exploratory buy internal search engine. . We empirically tested our approach using a store's internal search engine and identified the impact of this approach compared to a state-of-the-art approach. Our analysis shows that our approach significantly increased the number of profitable keywords, improved the in-store conversion rate by approximately 41%, and reduced the average cost per click by over 70%.
investigative article
Keyword length and match options as search intent indicators in Sponsored Search
Information Processing and Management, Volume 54, Number 2, 2018, pp. 175-183
Sponsored Search is an online advertising channel that has grown in importance around the world. The biggest challenge is determining the types of keywords to bid on and the appropriate options to use for the keywords. In this white paper, we address this issue by providing a comprehensive analysis of how various search traffic metrics (length, CTR, average cost per click (CPC), average position, and quality score) affect your bidding results when you bid. wide, i.e. exact H., too much sentence, too broad. Building on purchase objective theory, we also profiled the metrics associated with more focused search intent on matching options. Using a random sample of keywords selected from 9,640 keyword bids by online advertisers across multiple markets, the results show that overall keyword traffic metrics increase as the match option decreases, i.e. , H. from broad to precise. , except for cost, which does not differ significantly between match options. Longer keywords, typically associated with more focused search intent, generate more clicks and have a higher quality measure on average across all matching options. Longer keywords are cheaper for the exact match option, but more expensive for the other match options. The results are not meaningful in terms of the position of the longest keywords on a results page in the match options. Therefore, narrower match options and longer match keywords that a customer would typically use to search for a company's products and services should be targeted to ensure more visits to the company's website.
investigative article
Find competitive keywords from query logs to improve search engine advertising
Information and Management, Volume 54, Edition 4, 2017, pp. 531-543
This study proposed a topic-based competitive keyword suggestion method called TCK to improve search engine advertising. Based on query logs, the method examines indirect associations between keywords and extracts hidden topic information to identify competitive keywords. It can help advertisers not only expand keyword options, but also implement a competitive search advertising strategy. Extensive experiments were performed to demonstrate the effectiveness of the proposed method. The results show that the proposed method performs better than existing keyword suggestion methods and therefore contributes a lot to the keyword suggestion advertising market.
Anteneh Ayansois an Associate Professor of Information Systems at Brock University. He received his PhD in business informatics from the University of Connecticut and his MBA from Syracuse University. He is also APICS Certified in Production and Inventory Management (CPIM). His research interests are data management, business analytics, e-commerce and e-government. His current related studies include topics such as search engine advertising, the role of social media technologies and applications in the commercial and public sectors, and methods for profiling and measuring the position of ICT and e-government readiness of the world's nations. He has published numerous articles in leading journals such asEuropean Journal of Operational Research, Decision Sciences, Decision Support Systems, Journal of Database Management, Communications of the AIS, International Journal of Electronic Commerce, Journal of Computer Information Systems, Government Information Quarterly, AIS Transactions on Human-Computer Interaction y Information Technology Para desenvolver, and in the annals of the main international conferences in information systems and related areas. He is currently a member of the Editorial Review Board ofDatabase Management Magazine, International Journal of Convergence Computing,jInternational e-commerce magazineand regularly reviews articles for many leading journals in information systems and related fields.
Armin KarimHe earned a Masters in Information Systems from the Goodman School of Business, Brock University, Canada in 2012 and a Masters in Computer Science from the Royal Institute of Technology (KTH), Sweden in 2010. His research interests are online marketing, particularly in the areas of search engine advertising and social media marketing. He is currently an information systems development specialist at a finance company in Toronto, Canada. He is also involved in a new online marketing venture focused on providing online marketing solutions for real estate agents.
Copyright © 2014 Elsevier B.V. All rights reserved.
FAQs
What impact does advertising have on competition? ›
In the Advertising = Market Power model, advertising is thought to influence consumer tastes, establish brand loyalty, and ultimately raise profits and consumer prices by decreasing price sensitivity and competition.
What is keyword competition? ›Keyword Difficulty (also known as “SEO difficulty” or “keyword competition”) is the process of evaluating how difficult it is to rank in Google's organic search results for a specific term. A keyword's difficulty is based on a number of different factors, including domain authority, page authority, and content quality.
How does competition affect marketing in business? ›Competition in business decreases an individual companies market share and shrinks the available customer base, especially if demand is limited. A competitive market can also force lower prices to stay competitive, decreasing profit margins for each sale or service. An extreme example is a Flooded Market.
How does advertising positively and negatively affect competition? ›Positive advertising is also more common than negative advertising. Positive advertising techniques allow customers to trust the company in question more easily. Negative advertising, on the other hand, is the advertisements which work by warning the consumers about the negative consequences of some habit or behavior.
How is competitiveness of a keyword determined? ›Evaluate competition by looking at search engine results (SERPs) to determine how many sites are competing for the exact keyword phrase and if these sites are well optimized and have link authority. In Google, search for the keyword phrase in quotes to find the number of indexed pages for the exact phrase.
How do you assess keyword competition and choose target keywords? ›- Step 1: Make a list of important, relevant topics based on what you know about your business. ...
- Step 2: Fill in those topic buckets with keywords. ...
- Step 3: Understand How Intent Affects Keyword Research and Analyze Accordingly. ...
- Step 4: Research related search terms. ...
- Step 5: Use keyword research tools to your advantage.
When it comes to ranking, the short-tail keywords are harder to rank because they're more obvious. People have thought of ski or skiing as a key phrase and because individually they have a high search volume, people want to rank for those phrases as well.
How does competition affect performance? ›Some research studies suggest such competition can motivate employees, make them put in more effort, and achieve results. Indeed, competition increases physiological and psychological activation, which prepares body and mind for increased effort and enables higher performance.
How does competition impact strategy? ›The behavior of your competitors is a major factor affecting your strategy. In addition to evaluating the actions of your existing competitors, you have to check for new entrants into your market. At the same time you are adjusting your strategy, your competitors are reacting to your actions.
What are the factors affecting competition in a market? ›From a microeconomics perspective, competition can be influenced by five basic factors: product features, the number of sellers, barriers to entry, information availability, and location.
What are some negative effects of competition? ›
- Lower self-esteem. Most recognition and incentive programs, including competitions, only reward the high performers—i.e. the top dogs. ...
- Focus on the wrong things. ...
- Work/life imbalance.
Negative keywords let you exclude search terms from your campaigns and help you focus on only the keywords that matter to your customers. Better targeting can put your ad in front of interested users and increase your return on investment (ROI).
Which advertising becomes more important as competition increases? ›Persuasive Advertising:
This type of advertisement becomes more important as competition increases. Here, the company's objective is to build selective demand.
Advertising can promote market power by differentiating products, by establishing brand loyalty among consumers, and by raising the costs of entry. On the other hand, advertising can be a source of valuable information to consumers that leads to an erosion in the market shares of individual sellers.
Does advertising encourage competition? ›Advertising can also provide for greater rivalry among firms because the greater flow of information brings more firms into competition with each other. Finally, the ability to advertise new products and services encourages innovative activity by firms.
How does advertising fight competition? ›Having better ads
The most common way for a company to beat the competition in reaching the public and gaining their attention is through doing a better job in advertising. This includes using clever ads, focusing on specific markets, and purchasing more advertising space than the opponents.
In a country in which consumer spending determines the future of the economy, advertising motivates people to spend more. By encouraging more buying, advertising promotes both job growth and productivity growth both to help meet increased demand and to enable each consumer to have more to spend.
How competitor ads improve promotional strategy? ›- Determine Your Top Competitors. ...
- Conduct An Audit of Your Own Ads and Promotional Strategy. ...
- Mine Historical Data. ...
- Compare. ...
- Reassess Your Promotional Strategy.
One advantage of competitive advertising is to demonstrate superiority. Competitive advertising is a good way to point out features and benefits of a product or service to show the customer that they are superior to the competition. For example, Microsoft chose to bash Apple in its commercials.
Why competition works as a motivational strategy? ›Some research studies suggest such competition can motivate employees, make them put in more effort, and achieve results. Indeed, competition increases physiological and psychological activation, which prepares body and mind for increased effort and enables higher performance.
What is an example of competitive advertising in marketing? ›
Examples of these include: Coca-Cola vs Pepsi. Chick-Fil-A vs Popeyes. Apple vs Samsung.
Does advertising increase or decrease competition? ›Advertising, they say, promotes competition, lowers prices, and encourages a greater range of choice for consumers. Advertising, like all other economic phenomena, has benefits as well as costs.
Why does competition have a positive impact on markets? ›Competition in America is about price, selection, and service. it benefits consumers by keeping prices low and the quality and choice of goods and services high. Competition makes our economy work. By enforcing antitrust laws, the Federal trade Commission helps to ensure that our markets are open and free.
What is the effect of competition in a free market economy? ›It creates jobs and provides people with a choice of employers and work places. Competition also reduces the need for governmental interference through regulation of business. A free market that is competitive benefits consumers- and, society and preserves personal freedoms.